FAQ

it is certainly your right to change your mind about a product after receiving it, read the policies on the "Returns and refunds" page for more information

Once your order has been processed you will be provided with a tracking number and you will have complete control of your order via our tracking page at the bottom of the page.

After the times indicated and reached (30 working days from the evasion) we can open a claim to the carrier and request a postponement or refund without any further expense at your expense, this because your shipments are guaranteed by us.

you can certainly do it in the first 3 working hours from confirmation, this narrow margin because we immediately start the chain, production and preparation so once the process has started it can no longer be cancelled.

Each garment is treated individually. This means that each garment corresponds to a shipment and therefore a relative shipment number.

we accept all types of online payments such as - SHOP PAY - APPLE PAY - GOOGLE PAY - and we only work with secure and certified servers/banks for your safety.

and remember that the whatsapp assistance service is there for you! and you will never be alone!